SparkEnergize

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We Built This Because We Needed It

Back in 2019, our founding team spent months wrestling with payment systems that felt like they were designed to frustrate rather than help. We figured there had to be a better way.

How It Started

Three of us were working at different companies in Taipei's financial district. Same story everywhere—payment processing that took forever, systems that crashed during peak hours, and support that disappeared when you actually needed it.

We'd meet for coffee and complain. Eventually, someone said, "Why don't we just build what we wish existed?" Six months later, we had our first prototype running in a friend's online shop.

That was March 2020. The timing turned out to be both terrible and perfect—businesses suddenly needed reliable online payment systems more than ever.

Early development workspace showing collaborative payment system design

What Drives Our Work

Built for Real Use

We test everything with actual businesses before release. If it doesn't work smoothly in a busy shop during lunch rush, it's not ready.

Honest About Limits

Our system handles most situations well. Some edge cases? We're still working on them. We'll tell you upfront what works and what doesn't.

Support That Responds

When something breaks at 2 AM, you need help now—not a ticket number. Our team includes night owls who actually answer the phone.

Keep It Simple

Payment processing doesn't need to be complicated. We removed features that looked impressive but nobody used. What's left actually matters.

Getting Here Wasn't Smooth

First Client Disaster

June 2020

Our system crashed during a flash sale. The client lost sales, we lost sleep for three days fixing it. Learned more from that failure than from anything that went right.

Bank Integration Breakthrough

February 2021

Spent eight months convincing traditional banks to work with us. The fifth bank finally said yes. Now we connect with seventeen different financial institutions.

Mobile Payment Reality

September 2022

Rebuilt our entire mobile interface after watching actual customers struggle with the old version. Sometimes you need to scrap everything and start over.

Taiwan Market Expansion

March 2024

Processing payments for over 2,400 businesses across Taiwan. Each one taught us something about what matters in real-world commerce.

Current Focus

January 2025

Working on faster settlement times and better fraud detection. Also improving our API documentation because apparently the current version confuses people.

People Behind the System

Small team, no corporate hierarchy. Everyone here writes code, talks to clients, or keeps the infrastructure running. Usually all three.

Portrait of Tomas Lindgren, technical lead

Tomas Lindgren

Technical Lead

Built payment systems for Nordic banks before moving to Taipei in 2018. Thinks most code is unnecessarily complicated. Probably right about that.

Portrait of Anouk Veldman, operations director

Anouk Veldman

Operations Director

Ran merchant services for an Amsterdam fintech before joining us in 2021. Keeps the team organized and clients happy. Good at both somehow.

Development team collaborating on payment infrastructure improvements

Extended Team

Developers & Support

Twelve developers, four support specialists, two infrastructure engineers. Mix of local talent and remote contributors across three time zones.

How We Approach New Clients

Not trying to sell you features you don't need. We start with understanding what actually happens in your business, then figure out how our system fits into that reality.

1

Initial Conversation

Usually takes about an hour. We ask about your current payment flow, transaction volumes, and what frustrates you most. No sales pitch—just questions and listening.

2

Technical Assessment

Our team reviews your existing systems and integration needs. Sometimes we recommend competitors if they're a better fit for your specific situation. Seriously.

3

Test Environment

You get access to a sandbox that mirrors our production system. Try breaking it—most clients do. Better to find problems before real money flows through.

4

Gradual Rollout

Start with small transaction volumes while keeping your old system as backup. Scale up as confidence builds. We've learned to be patient with this transition.

Technical integration planning and system architecture review
Payment system testing and quality assurance process

Want to See If We're a Good Fit?

Let's talk about your actual needs without any pressure to commit. If our system makes sense for your business, great. If not, we'll tell you honestly.

Start a Conversation