We Built This Because We Needed It
Back in 2019, our founding team spent months wrestling with payment systems that felt like they were designed to frustrate rather than help. We figured there had to be a better way.
How It Started
Three of us were working at different companies in Taipei's financial district. Same story everywhere—payment processing that took forever, systems that crashed during peak hours, and support that disappeared when you actually needed it.
We'd meet for coffee and complain. Eventually, someone said, "Why don't we just build what we wish existed?" Six months later, we had our first prototype running in a friend's online shop.
That was March 2020. The timing turned out to be both terrible and perfect—businesses suddenly needed reliable online payment systems more than ever.
What Drives Our Work
Built for Real Use
We test everything with actual businesses before release. If it doesn't work smoothly in a busy shop during lunch rush, it's not ready.
Honest About Limits
Our system handles most situations well. Some edge cases? We're still working on them. We'll tell you upfront what works and what doesn't.
Support That Responds
When something breaks at 2 AM, you need help now—not a ticket number. Our team includes night owls who actually answer the phone.
Keep It Simple
Payment processing doesn't need to be complicated. We removed features that looked impressive but nobody used. What's left actually matters.
Getting Here Wasn't Smooth
First Client Disaster
June 2020
Our system crashed during a flash sale. The client lost sales, we lost sleep for three days fixing it. Learned more from that failure than from anything that went right.
Bank Integration Breakthrough
February 2021
Spent eight months convincing traditional banks to work with us. The fifth bank finally said yes. Now we connect with seventeen different financial institutions.
Mobile Payment Reality
September 2022
Rebuilt our entire mobile interface after watching actual customers struggle with the old version. Sometimes you need to scrap everything and start over.
Taiwan Market Expansion
March 2024
Processing payments for over 2,400 businesses across Taiwan. Each one taught us something about what matters in real-world commerce.
Current Focus
January 2025
Working on faster settlement times and better fraud detection. Also improving our API documentation because apparently the current version confuses people.
People Behind the System
Small team, no corporate hierarchy. Everyone here writes code, talks to clients, or keeps the infrastructure running. Usually all three.
Tomas Lindgren
Technical Lead
Built payment systems for Nordic banks before moving to Taipei in 2018. Thinks most code is unnecessarily complicated. Probably right about that.
Anouk Veldman
Operations Director
Ran merchant services for an Amsterdam fintech before joining us in 2021. Keeps the team organized and clients happy. Good at both somehow.
Extended Team
Developers & Support
Twelve developers, four support specialists, two infrastructure engineers. Mix of local talent and remote contributors across three time zones.
How We Approach New Clients
Not trying to sell you features you don't need. We start with understanding what actually happens in your business, then figure out how our system fits into that reality.
Initial Conversation
Usually takes about an hour. We ask about your current payment flow, transaction volumes, and what frustrates you most. No sales pitch—just questions and listening.
Technical Assessment
Our team reviews your existing systems and integration needs. Sometimes we recommend competitors if they're a better fit for your specific situation. Seriously.
Test Environment
You get access to a sandbox that mirrors our production system. Try breaking it—most clients do. Better to find problems before real money flows through.
Gradual Rollout
Start with small transaction volumes while keeping your old system as backup. Scale up as confidence builds. We've learned to be patient with this transition.
Want to See If We're a Good Fit?
Let's talk about your actual needs without any pressure to commit. If our system makes sense for your business, great. If not, we'll tell you honestly.
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